Q: How do I know if I have a water leak?

Some leaks are obvious. Others aren't. Signs to watch for include an unexplained increase in your water bill, the sound of running water when everything is turned off, damp spots on walls or ceilings, or low water pressure that wasn't there before. If your water meter is moving when no water is in use, that's a strong indicator something is leaking. When in doubt, call us and we'll take a look.

Q: What's the difference between a tank and tankless water heater?

A tank water heater stores and heats a set amount of water continuously, so it's ready when you need it. A tankless unit heats water on demand, which means you're not paying to keep a full tank warm around the clock. Tankless units tend to be more energy efficient and last longer, but the upfront cost is higher. The right choice depends on your usage, your budget, and your home's setup. We're happy to walk you through the options.

Q: How often should I have my plumbing inspected?

For most homes, once every two years is a reasonable baseline. Older homes, or properties that have had recurring issues, benefit from annual inspections. Regular checks catch small problems before they turn into expensive ones and give you a clearer picture of what your system actually looks like. We offer inspections and maintenance plans if you'd like to get on a schedule.

Q: Why does my water smell or look discolored?

Rusty or brown water often points to corroded pipes or sediment in the water heater. Cloudy water is usually air in the lines and is typically harmless. A rotten egg smell is often caused by sulfur bacteria and is more common in well water. Any change in the smell, color, or taste of your water is worth paying attention to. It's not always serious, but it is always worth checking.

Q: What causes a running toilet and can I fix it myself?

A running toilet is almost always caused by a worn flapper, a faulty fill valve, or the float being set too high. These are relatively simple fixes and there are plenty of tutorials available if you want to try it yourself. That said, if you've replaced the flapper and it's still running, or if you're not comfortable working inside the tank, give us a call. It's a small job for us and ignoring it wastes more water than you'd expect.

Q: Do I need a permit for plumbing work?

It depends on the scope of the work. Minor repairs like fixing a leaky faucet or replacing a toilet generally don't require a permit. Larger projects like repiping, installing a new water heater, or adding fixtures typically do. Permit requirements vary by city and county, so it's worth checking with your local municipality. When we take on a project that requires one, we handle the permit process as part of the job.